Frequently Asked Questions
How long does delivery take? Delivery usually takes between 7 and 14 business days depending on your location. You will receive a confirmation email with a tracking number once your order has been shipped.
How do I track my order? As soon as your package is shipped, you will receive an email with your tracking number. You can track your order in real time directly from the provided link.
Can I return a product? Yes! You have 30 days after receipt to return a product if it does not suit you. The product must be in its original condition. Contact us at support@littledreamhouse.fr to initiate a return.
What if my product is defective? Contact us immediately at support@littledreamhouse.fr with a photo or video of the problem. We will send you a replacement or a full refund, at no cost to you.
What payment methods do you accept? We accept credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay / Google Pay.
Are my data secure? Yes. All transactions are secured by SSL encryption. We never store your banking information. Your personal data is processed in accordance with the GDPR.
Didn't find your answer? Contact us at support@littledreamhouse.fr — we respond within 24 hours maximum.